Live eftpos

Welcome to the Live eftpos feedback forum!
We love hearing from our customers. If you have suggestions for how we can improve our products, please share them with us here. While we may not respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Live eftpos

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  1. Hi,

    As a small business we rely on payments to go through to our account quickly and efficiently. Especially now when paywave payments is the new normative
    Normal.

    Friday / Saturday transaction's would not take till the following Monday night to be paid. In this day n age you should provide a faster service.

    5 votes

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    1 comment  ·  Mobile & Integrated Terminals  ·  Flag idea as inappropriate…  ·  Admin →
  2. I'm hoping to find out if we are able to simply get a hold of the merchant ID details and supply to Payment gateway companies such as Windcave to accept payments on my Shopify Platform. As your e-commerce gateway solution does not include Shopify, this would remedy my issue until you are able to supply a gateway for Shopify

    1 vote

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    1 comment  ·  eCommerce  ·  Flag idea as inappropriate…  ·  Admin →
  3. I wish we have the ability to add customer Logo on Integrated terminals too :)

    6 votes

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    0 comments  ·  Mobile & Integrated Terminals  ·  Flag idea as inappropriate…  ·  Admin →
  4. I am sure Xero would be a tough taskmaster ( and probably expensive partner) but either an direct option or a API based solution would be awesome

    4 votes

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    Under review  ·  0 comments  ·  eCommerce  ·  Flag idea as inappropriate…  ·  Admin →
  5. I would like to have pin protected daily running totals so the staff can not check daily sales or last shift totals. Its not their business but I have seen this happen several times with different staff. What I want is if you want to see totals you need a pin to access it.

    1 vote

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    0 comments  ·  Mobile & Integrated Terminals  ·  Flag idea as inappropriate…  ·  Admin →
  6. Update so it works on 4 g it takes so long to process a transaction

    3 votes

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    0 comments  ·  Mobile & Integrated Terminals  ·  Flag idea as inappropriate…  ·  Admin →
  7. Hi guys,

    One issue we have with our EFTPOS is when receiving MOTO payments over the phone I would like to then SMS the receipt to customer, but by the time I hang up the phone to find the customers phone number the feature has been timed out on the terminal.

    Could the SMS feature be available for a longer time period or be able to be done later like reprinting a receipt. Would make the system a lot more user friendly.

    Regards,
    Ben
    Galaxy Windscreen Repairs

    1 vote

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    0 comments  ·  Mobile & Integrated Terminals  ·  Flag idea as inappropriate…  ·  Admin →
  8. Eftpos settlement almost always fails and we need to do a manual settlement. New machine sent/problem exists/internet connection is good.

    2 votes

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    0 comments  ·  Mobile & Integrated Terminals  ·  Flag idea as inappropriate…  ·  Admin →
  9. Would be good for Live Eftpos to expand to payment gateway integration.
    A One Step free Merchant Payment Gateway Integration for Ecwid eCommerce Store and other selling platforms from Live Eftpos would save sellers additional merchant costs as they are already set up with Live to accept credit cards.

    Seems a shame the only choice we have through eCommerce Store providers is Square, Stripe, PayPal, Eway and high priced credit card gateways.

    At present, for example with Ecwid, a cost of $600 for merchants to set up a custom merchant payment gateway through tech support. When last checked with Live…

    1 vote

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    1 comment  ·  eCommerce  ·  Flag idea as inappropriate…  ·  Admin →
  10. When will we be able to accept AfterPay? I know we can accept ZipPay but AfterPay is what many of my customers are asking for?

    2 votes

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    0 comments  ·  Mobile & Integrated Terminals  ·  Flag idea as inappropriate…  ·  Admin →
  11. Is it possible for a terminal to do a settlement whether it is turned on or off. I would prefer my terminals to settle automatically whether it's on or off.

    2 votes

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    0 comments  ·  Mobile & Integrated Terminals  ·  Flag idea as inappropriate…  ·  Admin →
  12. I would like to be able to name my terminal ID's, in addition to your terminal ID number. It would be much easier to know which terminal is being used where.

    2 votes

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    0 comments  ·  Mobile & Integrated Terminals  ·  Flag idea as inappropriate…  ·  Admin →
  13. I would like to be able to set up bank feeds in Xero so that the merchant feed prefill. Having to enter this each and every day and do manual bank reconciliations is painful.

    1 vote

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    Under review  ·  0 comments  ·  Mobile & Integrated Terminals  ·  Flag idea as inappropriate…  ·  Admin →
  14. Display on settlement report if the settlement was performed manually or automatic

    7 votes

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    Under review  ·  0 comments  ·  Mobile & Integrated Terminals  ·  Flag idea as inappropriate…  ·  Admin →
  15. 5 votes

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    Under review  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. I would like a surcharging option for the virtual terminal

    2 votes

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    0 comments  ·  Virtual Terminal  ·  Flag idea as inappropriate…  ·  Admin →
  17. I would like to disable the settlement report printing on my terminal and have it emailed to me instead

    10 votes

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    0 comments  ·  Mobile & Integrated Terminals  ·  Flag idea as inappropriate…  ·  Admin →
  18. Instead of printing each receipt I'd like to have all merchant receipt copies emailed to me upon settlement

    6 votes

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    Planned  ·  0 comments  ·  Mobile & Integrated Terminals  ·  Flag idea as inappropriate…  ·  Admin →
  19. I would like to disable the settlement report printing on my terminal and have it SMS'd to me instead

    4 votes

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    Under review  ·  0 comments  ·  Mobile & Integrated Terminals  ·  Flag idea as inappropriate…  ·  Admin →
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